March 4, 2016

Cancellation policy

First off we are sorry to see you go! Thanks for being a member with us!

How to cancel your membership

The best way to cancel your membership is to pop into the Beyond Grappling Club during staffed hours to complete a cancellation form, then it’s all done and dusted!

If you let us know you want to cancel by 5pm on the tuesday before your debit comes out, no more debits will be deducted (unless you have any outstanding fees)

And if you’ve paid for your membership is advance (PIA)

If you have a membership where you paid the entire membership in advance, you may be able to cancel and receive a refund (with written notice being given) if;

– You let us know within the cooling off period (7 days)

– There is loss of life

– You become permanently sick or physically incapacitated (a licensed physician must confirm this in writing)

– You move interstate

 Cancellation Form <==

Membership Suspensions

Membership suspensions are available for…

All Direct debit memberships and 6-12 month Paid in Advance memberships can be placed on hold (as long as no fees are outstanding)

A paid in advance membership for less than 12 months does not have the option to be placed on hold

For how long?

You can place your membership on hold for a minimum of 14 days per hold period and a maximum of 8 weeks (56 days) for a 12 month period. You can place your membership on hold for any number of days (minimum of 14 and up to 56 days)

How do you do it?

To place your membership on hold, it’s as easy as completing a Membership Hold Form. To do this simply come into the club and fill one out. Written notice must be provided by 5pm the day prior to the hold period requested.
A membership cannot to be back dated.

Club requirements

Once we’ve received your Membership Hold Form, the we will action the hold within one business day of receiving the hold request

You will receive an email confirmation of your Membership Hold within 2 business days of receiving the Membership Hold Form, detailing the date that the hold will automatically be removed

Please note:
If you have any outstanding fees, your membership is a paid in advance for less than 6 months or you can’t provide written notification either with a Membership Hold Form, email or letter or you have already placed your membership on hold for 8 weeks in the membership year.